The second-hand marketplace Members Express Displeasure Over Size Changes

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

This online marketplace has revised its size classifications for women's and children's garments but did not contact all users about the change.

Online Platforms Response

Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.

The platform stated the new system was more in line with comparable marketplaces.

They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.

Size Classification Changes

Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The updated approach includes a letter with a size spectrum such as S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.

User Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," which is what Vinted now does.

A different member, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.

Necessary Adjustments

Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.

Service Background

The platform boasts over 100 million members, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.

Daniel Rivera
Daniel Rivera

A digital strategist and writer with over a decade of experience covering global tech trends and their societal impacts.

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